Account Password Reset

How do I retrieve a forgotten or lost Account Password?
Sometimes people forget or loose passwords. To help you get a new password, you can use the password re-set utility entitled Lost Your Password? found on the Login page. This is also found under My Account page if you are not logged in.
Also, our website developers and admin staff can not see your password and therefore, we can not retrieve it for you. On the other hand, if you are unable to reset your own password, we can give you a new one. And by using the password we give you, you can login to your Account and change it.

Also, if for some reason, you’re having trouble and still can not log-in after using Account Password Reset, please Contact Us and we will manually re-set it for you!

Once you’ve logged in with your new password you should change it to something else. Always keep a record of your password in a safe place. Never give others your passwords or let them login as you.

Get a ton of questions answered on our Retail Vape Guides page where you will find links to useful page content. Check it out if you are a new Customer or if you’re not sure where to find the information you’re looking for.