Product Returns Exchanges
Justejuice Offers A “Risk Free Shopping 30 Day Buy Back Guarantee Policy” on all E Juice Products.
We make it easy for you to exchange or return products if you are not 100% Happy!
Your Complete 100% Satisfaction Is Our #1 Priority!
Therefore, you may Exchange any E Juice product on a 1 for 1 basis within 30 days of receiving your order.
You can also Return E Juice products for a full refund within this same 30 day window.
Product Returns Exchanges Criteria
We’re Sorry, Due to hygienic | sanitary reasons, we can not accept returns or exchanges on any opened e-liquid products where the shrink wrapped seal has been breached or is missing from the bottle or the labels are not in original condition.
To avoid unwanted flavors, and if you are not familiar with our products, please consider purchasing smaller quantities on your first order. Also, be sure of the strength levels & or flavors before ordering large quantities. Moreover, it’s also a good idea to check out our customer reviews page to see what others say about specific flavors.
It is worth mentioning that although shipping mistakes are rare, it is always best practice to check the product labels upon receiving your order to insure you have the correct strength level and or flavors in hand.
In addition, if a mistake was made on our part or yours, please don’t wait. In either case, report the problem to us immediately so we may address your issue. Nevertheless, we will always work with you and or send out replacements at no cost to you. Now that’s a Guarantee!
To Return or Exchange products, please complete the form on our contact page: